Consultant
Atlas Finance
Johannesburg, Gauteng
Permanent Position
Posted: 30 April 2026
Closing Date: 06 May 2026
Position Overview
Atlas Finance is seeking a motivated and customer-focused Consultant to support clients in applying for credit loans while ensuring full compliance with regulatory and internal policy requirements. The role combines sales, customer service, and collections responsibilities within a micro-lending environment.
Key Responsibilities
Sales & Loan Applications
- Promote credit loan products to potential and existing customers
- Assist clients with completing and submitting loan applications
- Ensure all applications comply with credit granting regulations and company policies
- Achieve monthly loan application sales targets
Collections & Account Management
- Follow up with customers on outstanding loan repayments
- Implement company-approved collection procedures
- Support achievement of monthly collections targets
- Maintain accurate records of customer accounts and payment status
Customer Service
- Provide professional, friendly, and efficient service to all customers at all times
- Address customer queries and provide appropriate loan-related guidance
- Ensure a positive customer experience throughout the loan process
Administration & Compliance
- Maintain accurate and up-to-date client records
- Ensure compliance with internal policies and regulatory requirements
- Maintain branch cleanliness and administrative order (housekeeping standards)
Minimum Requirements
- Grade 12 (Matric)
- Certificate or Diploma in Micro Lending Frontline Service (NQF Level 3)
- Minimum 2 years’ experience in the microfinance industry
- Basic Mathematical Literacy
Key Competencies
- Strong customer service orientation
- Sales and target-driven mindset
- Attention to detail and accuracy in record keeping
- Good communication and interpersonal skills
- Ability to work under pressure and meet targets
- Strong ethical standards and compliance awareness
- Organised and disciplined approach to administrative tasks
Role Summary
This position is ideal for individuals who are confident in customer engagement, sales-driven, and comfortable working in a regulated financial services environment. The role requires balancing sales performance with responsible lending practices and effective collections management.
