Facilities Manager
CBRE Excellerate
Casablanca, Morocco
Permanent | Posted: 29 April 2026
About the Company
CBRE Excellerate is a leading provider of commercial real estate services and investments across Africa and the Middle East. The organisation delivers integrated solutions including facilities management, advisory services, project management, and transactional support to corporate clients operating regionally and globally.
About the Role
The Facilities Manager will be responsible for overseeing and coordinating all facilities operations across multiple sites within a defined geographic region. The role ensures that all buildings and services are safe, compliant, fully operational, and aligned with client business requirements.
This position requires strong operational leadership, financial control, supplier management expertise, and a hands-on approach to multi-site facilities management.
Key Responsibilities
Operations & Maintenance
- Oversee all technical and soft services, including HVAC, MEP systems, cleaning, security, landscaping, pest control, waste management, catering, and related services
- Ensure preventive and corrective maintenance programs are properly implemented and executed
- Coordinate with technical teams to respond to breakdowns and emergency incidents
Budgeting & Cost Control
- Prepare and manage site budgets and operational expenditure
- Monitor costs and identify opportunities for savings and efficiency improvements
- Review and approve maintenance and service-related invoices
Compliance, Health & Safety
- Ensure full compliance with local health, safety, environmental, and building regulations
- Conduct regular inspections and audits across all sites
- Track and resolve non-compliance issues and safety incidents
Vendor & Contractor Management
- Manage third-party service providers and subcontractors
- Oversee contracts, SLAs, and KPIs to ensure performance standards are met
- Evaluate supplier performance and enforce service quality standards
Site Management & Reporting
- Conduct regular site inspections and operational reviews
- Maintain accurate performance reports, dashboards, and facility status updates
- Act as the main escalation point for site-related issues
Client & Stakeholder Engagement
- Maintain strong communication with clients, tenants, internal teams, and stakeholders
- Respond promptly to service requests and resolve operational issues
- Prepare and present monthly operational and performance reports
Continuous Improvement
- Implement best practices in facilities management and operational efficiency
- Drive sustainability and energy-saving initiatives across sites
- Develop and standardise operational procedures and staff training programs
Risk & Safety Management
- Ensure business continuity, emergency response, and disaster recovery plans are in place
- Enforce strict adherence to safety procedures, PPE usage, and regulatory requirements
- Conduct incident investigations and root cause analyses when required
- Ensure all safety training and compliance requirements are completed by teams and contractors
- Maintain accurate and up-to-date documentation and reporting systems
Qualifications & Experience
- Bachelor’s degree in Facilities Management, Engineering, or related field
- 5–8 years’ experience in multi-site facilities management
- Experience managing service providers and subcontractors
- CAFM system experience is an advantage
Skills Required
- Strong leadership and team management abilities
- Financial management, budgeting, and cost control expertise
- Excellent communication and negotiation skills
- Strong analytical and problem-solving capability
- Solid understanding of health, safety, environmental regulations, and building codes
Working Conditions
- Frequent travel between multiple sites
- On-call availability for emergencies
- Fast-paced, operational, and hands-on working environment
