International Program & Scheduling Coordinator (Contract)
iqbusiness South Africa
Cape Town, Western Cape
Contract Position (12 Months)
Posted: 29 April 2026 | Closing Date: 15 May 2026
Job Overview
iqbusiness is seeking a highly organised and detail-oriented Virtual Program & Scheduling Coordinator to join their Global Business Services (GBS) team on a 12-month contract. This role is based in Welgemoed, Cape Town, with a hybrid working model (3 days onsite and 2 days remote).
The successful candidate will work closely with an international partner to ensure the seamless coordination of program resources, scheduling, and operational logistics. This is a behind-the-scenes role that plays a critical part in ensuring smooth program delivery across multiple regions and stakeholders.
The position focuses on accurate resource planning, system data management, and coordination of facilities such as training rooms, auditoriums, and accommodation arrangements. The role also contributes to the improvement of operational efficiency through digital tools, automation, and AI-driven systems.
Key Responsibilities
The Virtual Program & Scheduling Coordinator will be responsible for ensuring all program-related logistics and resource planning activities are executed accurately and on time. Responsibilities include:
- Maintaining accurate program data within Salesforce, ensuring all scheduling and resource information is up to date and correctly recorded
- Coordinating allocation of auditoriums, classrooms, and meeting spaces based on program requirements, availability, and operational constraints
- Supporting hotel and accommodation planning by tracking room requirements, availability, and liaising with internal booking teams
- Communicating with commercial and operational teams to obtain missing or incomplete program information required for planning and execution
- Working closely with Program Coordinators, Faculty Assistants, Campus Services, and Hotel Booking teams to ensure full alignment of resource needs
- Monitoring ongoing changes to program schedules and making timely adjustments to room, venue, and accommodation allocations
- Supporting the Resource Management team in maintaining a global overview of capacity, utilisation, and scheduling constraints
- Assisting in the implementation and rollout of automation tools and AI-enabled systems designed to improve efficiency in scheduling and resource allocation
- Documenting operational processes and assisting in training team members on new systems, tools, and workflows
- Ensuring compliance with internal quality standards and maintaining consistency in all scheduling and resource planning activities
Minimum Requirements
To be considered for this role, candidates should meet the following requirements:
- Bachelor’s degree in Hospitality Management, Business Administration, Operations Management, or a related field
- Experience working in international or multicultural environments
- Proven background in coordinating virtual programs or managing complex scheduling processes
- Experience working with CRM systems, with Salesforce experience considered a strong advantage
- Ability to manage detailed program data and ensure high levels of accuracy in all inputs
- Previous exposure to resource planning, hotel coordination, facility management, or program logistics is beneficial
Skills and Competencies
The ideal candidate should demonstrate the following skills and personal attributes:
- Strong organisational abilities with excellent attention to detail
- High level of accuracy when working with data and scheduling systems
- Strong computer literacy, particularly MS Office (Excel, Outlook, Word)
- Tech-savvy mindset with willingness to learn new digital tools and AI-driven platforms
- Strong communication and coordination skills across multiple teams and stakeholders
- Ability to manage multiple tasks and priorities simultaneously in a fast-paced environment
- Proactive and solution-oriented approach to problem-solving
- Ability to work independently while also contributing effectively within a team
- Strong sense of accountability and responsibility in handling operational tasks
Working Environment
This role operates within a dynamic, international business environment that requires flexibility, precision, and strong coordination skills. The successful candidate will interact with multiple departments and global stakeholders, ensuring that all program logistics run smoothly and efficiently.
The position requires adaptability, as scheduling and resource needs may change frequently based on program demands.
Additional Requirements
As part of iqbusiness’ recruitment process, successful candidates will be subject to background verification checks, including:
- Criminal record verification
- Credit checks
- Identity verification
- Qualification verification
iqbusiness is committed to transformation and diversity and actively encourages applications from individuals from previously disadvantaged backgrounds.
Closing Statement
This is an opportunity to join a forward-thinking organisation that values innovation, operational excellence, and continuous improvement. The role is ideal for someone who thrives in structured environments, enjoys coordination work, and is comfortable working across global teams and digital systems.
