Field Technician (Talent Pool) – Johannesburg, Gauteng

Bidvest Facilities Management is currently inviting qualified and experienced candidates to apply for the position of Field Technician within its Telecommunications Division based in Johannesburg. This permanent opportunity is suited to technically skilled individuals with strong electrical and maintenance experience who are passionate about infrastructure operations, technical support, and field services within the telecommunications industry.

The successful candidate will be responsible for carrying out planned preventative maintenance, corrective maintenance, emergency repairs, inspections, and technical support across telecommunications infrastructure sites. The role focuses mainly on non-network infrastructure such as electrical systems, generators, air-conditioning systems, batteries, rectifiers, and general site facilities that support telecommunications operations.

This opportunity may be ideal for candidates who enjoy technical fieldwork, problem-solving, maintenance operations, and working in fast-paced operational environments where reliability and quick response times are very important.

Job Overview

Position: Field Technician (Talent Pool)
Company: Bidvest Facilities Management
Location: Johannesburg
Employment Type: Permanent
Industry: Telecommunications
Functional Area: Operations
Closing Date: 22 May 2026

The telecommunications industry relies heavily on reliable infrastructure support to ensure continuous communication services. Field Technicians therefore play an important role in maintaining the operational stability of telecommunications facilities and supporting uninterrupted connectivity across the country.

About the Role

The Field Technician will be responsible for maintaining telecommunications sites according to customer specifications and company standards. This includes performing preventative maintenance, emergency maintenance, inspections, repairs, troubleshooting, and technical support activities on-site.

Telecommunications infrastructure includes various systems that require constant monitoring and maintenance to prevent service interruptions. These systems include:

Electrical power systems
Generators
Batteries and backup power systems
Air-conditioning systems
General site infrastructure
Rectifiers and power components

Because many telecommunications sites operate continuously 24 hours a day, maintenance teams must ensure that all systems remain operational and compliant with safety and quality standards.

The successful candidate will need to work independently in field environments while also communicating effectively with supervisors, managers, clients, and other technicians.

Main Responsibilities

Site Maintenance and Technical Support

One of the primary responsibilities of the Field Technician is to perform site maintenance according to the required Scope of Work provided by the customer.

This includes:

Performing planned preventative maintenance (PPM)
Carrying out corrective maintenance procedures
Responding to emergency breakdowns and faults
Inspecting site infrastructure and equipment
Maintaining operational standards across sites
Providing technical support to Technical Managers and Junior Managers

Preventative maintenance is especially important because it helps reduce equipment failures and improves the reliability of telecommunications infrastructure.

Corrective maintenance involves identifying faults and repairing damaged or malfunctioning systems to restore normal operations as quickly as possible.

Electrical Maintenance Responsibilities

The role requires strong electrical knowledge and practical experience because many telecommunications systems depend on stable electrical infrastructure.

The successful candidate may be responsible for:

Troubleshooting electrical faults
Working on power distribution systems
Maintaining electrical equipment
Conducting electrical inspections
Testing electrical components and systems
Working with generators, rectifiers, and batteries

Electrical systems in telecommunications environments are critical because power interruptions can affect communication networks, internet connectivity, and operational systems.

Candidates with advanced electrical skills and experience working as electricians within field environments will therefore have an advantage.

Air-Conditioning and Infrastructure Support

Telecommunications equipment often generates significant heat, making cooling systems extremely important for operational reliability.

The Field Technician may assist with:

Monitoring air-conditioning systems
Identifying cooling system faults
Supporting refrigeration maintenance activities
Ensuring proper ventilation and environmental controls

General infrastructure maintenance may also include:

Site inspections
Basic repairs
Security-related maintenance observations
Supporting infrastructure handovers

Site Procedures and Compliance

The successful candidate must ensure that all site procedures are followed correctly and consistently.

This includes:

Following customer site procedures
Ensuring proper access control procedures
Updating work status records
Following quality assurance procedures
Complying with operational standards

Telecommunications sites often have strict security and access control requirements because they contain sensitive equipment and infrastructure.

The technician must therefore ensure that all work activities are conducted according to company and client procedures.

Alarm Monitoring and Fault Resolution

Field Technicians are responsible for ensuring that all alarms are cleared before leaving a site.

Alarm systems are used to monitor:

Power failures
Equipment faults
Environmental conditions
Security issues
Battery problems
Generator failures

The successful candidate must investigate alarms, identify root causes, and ensure that faults are resolved properly before leaving the site.

Quick fault resolution is extremely important because unresolved alarms may lead to operational downtime or equipment damage.

Reporting and Documentation

Accurate reporting forms an important part of the role.

The technician will be required to:

Update maintenance tasks on company systems
Submit inspection reports
Record maintenance activities
Capture and submit required site photographs
Report deviations and substandard conditions
Complete SSF (Sub Standard Forms) where required

Proper documentation helps ensure accountability, quality assurance, and operational tracking.

It also assists management in identifying recurring issues and improving maintenance planning.

Health and Safety Responsibilities

Health and Safety is a critical aspect of field operations, especially within technical and electrical environments.

The successful candidate must:

Follow Bidvest FM health and safety policies
Adhere to client safety requirements
Conduct risk assessments before work activities
Use personal protective equipment correctly
Identify and report hazards immediately
Maintain safe working conditions on-site

The role may involve working at heights, handling electrical systems, using tools and equipment, and operating in remote locations. Safety awareness and compliance are therefore essential.

Communication and Teamwork

Although Field Technicians often work independently, communication and teamwork remain extremely important.

The successful candidate will need to:

Communicate effectively with Team Leaders
Provide updates on work progress
Escalate major issues quickly
Assist assistants and junior technicians
Support operational coordination

Strong communication skills help ensure efficient maintenance operations and quick response to operational problems.

Emergency Maintenance and Overtime

Telecommunications infrastructure operates continuously, which means Field Technicians may occasionally need to respond to emergency situations outside normal working hours.

Candidates should therefore be willing to:

Work overtime when required
Respond to emergency breakdowns
Travel to various sites
Work under pressure during outages

The ability to remain calm and focused during emergencies is very important in this type of environment.

Minimum Requirements

To qualify for this opportunity, candidates must meet the following requirements:

Educational Qualifications

Matric / Grade 12 certificate

Technical Qualifications

Applicants should possess one of the following:

Electrician qualification (26D)
Section 28 Electrician qualification
Wireman’s License

These qualifications confirm technical competency in electrical systems and maintenance procedures.

Additional Advantageous Qualification

Refrigeration Trade Test (advantageous but not mandatory)

Candidates with refrigeration experience may have an advantage because telecommunications facilities rely heavily on cooling systems.

Driver’s License Requirements

Applicants must possess:

Valid Code 10 EB Driver’s License

Additional advantages include:

Advanced driving experience
4X4 driving skills

Because technicians often travel to remote telecommunications sites, advanced driving skills may be very beneficial.

Experience Requirements

Candidates should have:

3 to 5 years of Field Technician experience within the Telecommunications industry
At least two years of electrical experience within field operations

Industry experience is important because telecommunications environments require specialized operational knowledge and technical understanding.

Technical Skills and Knowledge

The successful candidate should possess strong knowledge in the following areas:

Power Systems

Knowledge of:

Rectifiers
Generators
Batteries
Electrical distribution systems

Maintenance Skills

Experience with:

Preventative maintenance
Corrective maintenance
Fault finding
Troubleshooting
Equipment testing

Technical Tools

Ability to use:

Technician hand tools
Electrical testing equipment
Diagnostic tools

Computer Skills

Basic proficiency in:

Microsoft Office Suite
Maintenance management systems
WFM tools
IMS systems

Technology and reporting systems are widely used within modern maintenance operations, making computer literacy important.

Safety and Industry Training

The following certifications and training are beneficial:

HIRA (Hazard Identification and Risk Assessment)
First Aid Level 1
Basic Fire Fighting
Risk Assessment training
Advanced Driving / 4X4 training

Safety training is very important because field technicians often work in potentially hazardous environments.

Fundamental Competencies

The company is looking for candidates who demonstrate the following personal qualities:

Initiative and Proactivity

The ability to identify problems and take action without constant supervision.

Deadline Driven

Candidates must complete maintenance tasks within scheduled timeframes.

Stress Tolerance

Field operations can become demanding during emergencies or network outages.

Customer Focus

The technician must provide professional service and maintain positive client relationships.

Problem Analysis

Strong troubleshooting and fault-finding skills are essential.

Planning and Scheduling

The ability to organize tasks and manage workloads efficiently.

Teamwork and Relationship Building

Good working relationships contribute to successful operational performance.

Interactive Reasoning

The ability to think critically and solve technical problems effectively.

Working in Telecommunications Maintenance

The telecommunications sector is one of South Africa’s most important industries because it supports communication, internet connectivity, banking systems, emergency services, education, and business operations.

Reliable infrastructure maintenance is essential for ensuring uninterrupted service delivery. Field Technicians therefore play a vital role in maintaining the stability and performance of telecommunications networks and facilities.

The industry also provides long-term career opportunities for technically skilled individuals who are willing to continue developing their technical expertise.

Career Development Opportunities

Candidates who perform well in this role may eventually progress into positions such as:

Senior Field Technician
Technical Supervisor
Maintenance Coordinator
Electrical Specialist
Operations Supervisor
Technical Manager

The technical experience gained within telecommunications maintenance can also create opportunities in industries such as energy, construction, industrial maintenance, mining, infrastructure management, and facilities operations.

Why This Opportunity May Be Suitable

This role may suit individuals who:

Enjoy practical technical work
Prefer field-based environments
Have strong troubleshooting abilities
Are comfortable working independently
Want to build long-term technical careers
Are passionate about electrical and infrastructure systems

The company is looking for motivated and technically skilled individuals who can contribute to maintaining high operational and service standards across telecommunications infrastructure.

Application Information

Interested applicants who meet the minimum requirements are encouraged to apply before the closing date of 22 May 2026.

Candidates should ensure that their CVs are updated with:

Accurate employment history
Technical qualifications
Certifications and licenses
Relevant telecommunications experience
Contactable references

Only candidates who meet the required qualifications, experience, and competencies are likely to be considered for further stages of the recruitment process.

Apply