Store Supervisor – The Crossing Shopping Centre
Company: homechoice
Location: Mahikeng, North West
Job Type: Permanent
Closing Date: 15 May 2026
Overview
homechoice, a trusted name in South African homeware retail for over four decades, is looking for a skilled and detail-oriented Store Supervisor to join their team at The Crossing Shopping Centre showroom in Mahikeng.
This role is ideal for an experienced retail professional who understands store operations, stock control, and team supervision. You will support the Showroom Manager in ensuring smooth daily operations, strong sales performance, and full compliance with company standards.
Purpose of the Role
The Store Supervisor plays a critical role in ensuring that the showroom operates efficiently on a day-to-day basis. This includes overseeing staff activities, managing stock processes, ensuring proper cash handling, and maintaining compliance with operational policies.
The role focuses heavily on execution, meaning you will be responsible for ensuring that all plans, procedures, and standards are implemented correctly and consistently.
Key Responsibilities
Sales Support & Showroom Performance
- Support the Showroom Manager in achieving sales targets
- Monitor daily sales activities and ensure alignment with promotions
- Ensure staff are visible, engaged, and following proper selling techniques
- Assist in implementing campaigns and product changes
Operational Execution & Compliance
- Ensure all operational processes follow company policies and legal requirements
- Identify risks, non-compliance, or process gaps and escalate them
- Support corrective action plans to improve operational efficiency
Stock Management
- Oversee receiving, scanning, storage, and movement of stock
- Support stock counts, cycle counts, and stocktakes
- Monitor stock variances, damages, and risks
- Maintain organised and well-labelled stockrooms
Cash Handling & Risk Control
- Ensure accurate cash handling, counting, and reconciliation
- Monitor cash flow processes including POS and banking
- Investigate discrepancies and report risks such as counterfeit cash
- Support measures to reduce financial risk and improve control
People Supervision & Training
- Supervise daily staff activities and enforce company policies
- Assist with onboarding, training, and staff development
- Provide coaching to improve team performance and compliance
Reporting & Administration
- Compile and submit operational and compliance reports
- Maintain accurate records for audits and reviews
- Escalate operational issues and risks to management
Health & Safety Compliance
- Ensure adherence to health and safety regulations
- Identify and report hazards in the workplace
- Promote a safe and disciplined working environment
Minimum Requirements
To qualify for this role, candidates must have:
- Grade 12 / Matric / NQF Level 4
- Minimum of 5 years’ experience in retail
- At least 3 years’ experience in retail administration or operations
- Strong understanding of stock control and cash handling processes
- Good computer literacy and ability to use retail systems
- Clear credit and criminal record
Key Skills and Competencies
The ideal candidate should demonstrate:
- Strong attention to detail and accuracy
- Excellent organisational and administrative skills
- Good communication and leadership ability
- Ability to identify risks and ensure compliance
- Problem-solving skills and initiative
- Ability to work under pressure in a fast-paced environment
Personal Attributes
homechoice values individuals who:
- Take accountability and ownership of their work
- Are disciplined, organised, and process-driven
- Can work independently while supporting a team
- Are resilient and adaptable
- Have a customer-focused mindset
- Show initiative and creativity in solving problems
Work Environment
- Fast-paced retail showroom environment
- Requires multitasking and strong time management
- Involves supervising staff and handling operational challenges daily
Why You Should Apply
This role offers an opportunity to grow within a reputable retail brand while gaining valuable experience in:
- Store operations management
- Team supervision and leadership
- Stock and financial control
- Retail compliance and reporting
Working with homechoice means being part of a company that values innovation, customer satisfaction, and employee development.
Final Thoughts
If you are an experienced retail professional with strong operational skills and a passion for delivering results, this position is a strong career opportunity.
It suits someone who enjoys structure, accountability, and ensuring that everything in a store runs exactly as it should.
