Security Contract Manager – Mining (Site Manager: Sibanye Stillwater)
Fidelity Services Group
Location: Rustenburg, North West
Job Type: Permanent
Posted: 28 April 2026
Closing Date: 12 May 2026
Industry: Security and Investigations
Division: Fidelity Security Services
Functional Area: Management (Mining Security Operations)
Experience Level: Mid-Senior
Fidelity Services Group is seeking an experienced Security Contract Manager to oversee mining security operations at a major client site in the Rustenburg area. This role is specifically linked to operations within the mining sector, with responsibility for safeguarding personnel, infrastructure, and high-value mining assets.
Mining environments in South Africa present some of the most complex security challenges due to the high value of materials, large-scale operations, and potential exposure to theft, sabotage, and criminal activity. As such, security management in this sector requires advanced operational oversight, strong leadership, and strict compliance with safety and legal frameworks.
The Security Contract Manager will report directly to the Branch Manager and will be responsible for ensuring that all contracted security services are delivered effectively, consistently, and in alignment with client expectations and contractual obligations.
Role Purpose and Strategic Function
The primary purpose of this role is to manage and oversee all security operations at designated mining sites, ensuring the protection of assets, prevention of criminal activity, and enforcement of site security protocols.
This includes managing personnel, coordinating with clients, conducting risk assessments, and ensuring that all security operations meet both company standards and client requirements.
The role is both operational and strategic, requiring the ability to manage day-to-day security activities while also developing long-term security strategies to improve effectiveness and reduce risk exposure.
Key Responsibilities Explained in Detail
1. Client Relationship Management
A critical responsibility of this role is maintaining strong working relationships between Fidelity Security Services and mining clients.
You will act as the primary operational contact on site, ensuring clear communication, responsiveness, and alignment with client expectations.
This includes:
- Regular client engagement meetings
- Addressing client concerns and operational issues
- Providing recommendations to improve security performance
- Ensuring contract compliance and service delivery standards
2. Contractual Compliance and Service Delivery
You will be responsible for ensuring that all contractual obligations are met as per client agreements.
This includes:
- Ensuring correct deployment of security personnel
- Monitoring performance against service level agreements (SLAs)
- Ensuring all security officers meet site-specific requirements
- Addressing gaps in service delivery promptly
Failure to meet contractual requirements can result in operational and financial risk, making this a core responsibility of the role.
3. Security Staff Management and Supervision
You will manage and supervise all security personnel deployed at the mining site.
This includes:
- Workforce planning and shift allocation
- Performance monitoring and supervision
- Disciplinary processes in line with company policies
- Ensuring staff are properly trained and compliant with site requirements
Strong leadership is essential to maintain discipline, performance, and operational readiness in a high-risk environment.
4. Crime Prevention and Investigation
You will oversee crime prevention strategies and investigate security incidents that occur on site.
This includes:
- Responding to theft, breaches, or suspicious activity
- Conducting incident investigations
- Preparing detailed reports on findings
- Implementing preventative measures to reduce future risk
A proactive approach to crime prevention is essential in mining security operations.
5. Risk Assessment and Security Planning
You will conduct regular security risk assessments to identify vulnerabilities and recommend improvements.
This includes:
- Evaluating site security systems and procedures
- Identifying potential threats and weak points
- Developing and implementing corrective actions
- Updating security protocols and SOPs
Proactive planning is critical in reducing operational risks.
6. Reporting and Administration
You will be responsible for ensuring accurate and timely submission of all reports to both clients and head office.
This includes:
- Daily operational reports
- Weekly and monthly incident reports
- HR-related documentation
- Security performance summaries
Strong administrative discipline is required to maintain transparency and accountability.
7. Health, Safety, and Compliance
You will ensure compliance with health and safety regulations as well as security industry standards.
This includes:
- Enforcing site safety protocols
- Ensuring staff compliance with safety procedures
- Coordinating with safety officers and mine management
- Ensuring legal compliance with firearms and security regulations
Mining environments require strict adherence to safety and compliance standards.
8. Firearms and Tactical Compliance
Due to the nature of mining security operations, you must ensure compliance with the Firearms Control Act and maintain proper firearm competency for business purposes.
This includes:
- Ensuring lawful possession and use of firearms
- Monitoring firearm usage by security personnel
- Ensuring compliance with licensing requirements
9. Human Resources and Disciplinary Management
You will handle HR-related matters including performance management and disciplinary actions.
This includes:
- Addressing misconduct and performance issues
- Conducting disciplinary hearings where necessary
- Ensuring fair and consistent application of company policies
- Supporting employee development where applicable
Minimum Requirements Explained
Matric / Grade 12 (Essential)
Basic educational qualification required for administrative and operational understanding.
PSIRA Grade A/B Registration (Essential)
Valid registration with the Private Security Industry Regulatory Authority is mandatory.
Valid Driver’s Licence and Own Transport
Required for mobility between sites and operational areas.
5–10 Years Security Industry Experience (Mining Sector Essential)
Extensive experience in mining security operations is critical due to the complexity of the environment.
Firearm Competency for Business Purposes
Required for lawful handling and management of firearms in security operations.
Health and Safety Experience
Knowledge of safety regulations within mining or industrial environments.
Staff Management Experience
Proven ability to manage large teams in a security environment.
Computer Literacy (Microsoft Office Suite)
Required for reporting, communication, and documentation.
No Criminal Record
Clean criminal background is mandatory for security clearance.
Medical Fitness
Must be physically and medically fit to operate in a mining environment.
Residency in Rustenburg or Willingness to Relocate
Proximity to the site is required for operational responsiveness.
Key Competencies and Skills
- Strong leadership and command ability
- Excellent planning and organisational skills
- Strong analytical and critical thinking ability
- High level of discipline and accountability
- Strong interpersonal and communication skills
- Ability to manage conflict and disciplinary processes
- Ability to work under pressure in high-risk environments
- Strong decision-making and problem-solving ability
- Ability to drive operational performance and change
Work Environment
This role operates within a high-security mining environment where risk levels are elevated and operational demands are continuous. The environment requires vigilance, discipline, and strong leadership.
You will interact with mine management, security personnel, law enforcement (where required), and client representatives on a daily basis.
The role requires flexibility, long working hours when necessary, and the ability to respond to incidents in real time.
Core Competencies for Success
- Analytical thinking and risk assessment
- Strong leadership and team development
- Goal orientation and results-driven mindset
- Ability to manage change and operational challenges
- Strong communication and reporting skills
- Ability to develop others and improve team performance
- Team collaboration and coordination
- High level of emotional control in crisis situations
Employment Equity Statement
Fidelity Services Group supports fair employment practices and continuous development of human capital. Preference may be given in line with transformation objectives, with encouragement for Historically Disadvantaged Candidates and Black Female Candidates to apply, subject to merit and operational requirements.
Final Overview
The Security Contract Manager role at Sibanye Stillwater represents a high-responsibility leadership position within the mining security sector. It requires a strong combination of operational control, strategic planning, and hands-on leadership in a high-risk environment.
For experienced security professionals with mining sector expertise, this role offers the opportunity to manage large-scale security operations, influence risk management strategies, and ensure the protection of critical national resources within one of South Africa’s most important industries.
